Cancellation Policy

Cancellation Right

You have the right to cancel this contract within 14 days without specifying the reasons for doing so.

The cancellation period is 14 days from the date that you or a third party specified by you, who is not the carrier, received the last partial shipment or the last item.

To exercise your cancellation right, please inform us (Seibersdorfer Bettfedern- und Daunenfabrik GmbH, Johann-Strauß-Straße 1, 2485 Wampersdorf, Austria,, tel.: +43 800 400 1720 41, fax: +43 2623 725 58 24) of your decision to cancel this contract by sending a clear notification (e.g., by post, fax, or email). You can use the provided cancellation form template to do so, though this is not mandatory.

In order to comply with the cancellation period, it is sufficient to notify us of your decision to exercise your cancellation right before the cancellation period ends.

Consequences of Cancellation

If you cancel this contract, we will refund to you all payments that we have received from you, including delivery costs (excluding any additional costs incurred as a result of you choosing a different type of delivery to the cheapest standard delivery option that we offer), without delay and within 14 days at the latest from the date on which we receive notification of your cancellation of this contract. We will make the refund via the same payment method that you used in the original transaction unless expressly agreed otherwise with you; you will not be charged any fees in connection with this refund. We may refuse to issue the refund until we have received the goods back or until you have provided proof that you have sent the goods back, depending on which occurs first.

You must return or hand over the goods to us without delay and in any case within 14 days at the latest from the date on which you notify us of the cancellation of this contract. This period is considered to have been complied with if you send the goods before the 14-day period expires. We will bear the costs of returning the goods. You must only pay compensation for any loss of value of the goods if this loss of value is caused by handling of the goods that was not required in order to check the condition, properties, and function of the goods.

Cancellation Form Template

(If you wish to cancel the contract, please complete and return this form.)

– To Seibersdorfer Bettfedern- und Daunenfabrik GmbH, Johann-Strauß-Straße 1, 2485 Wampersdorf, Austria,, fax: +43 2623 725 58 24

– I/we (*) hereby cancel the contract I/we (*) concluded concerning the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if sending notification in paper form)

– Date

(*) Delete as applicable.

Cancellation Policy created using the Trusted Shops legal text tool in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

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