Privacy Policy

Privacy Policy

Thank you for visiting our online shop. The protection of your privacy is extremely important to us. In this privacy policy, we provide detailed information on how we handle your data.

1. Access Data and Hosting

You can visit our website without providing any personal details. Every time you visit a website, the web server merely automatically stores a server log file, which contains, e.g., the name of the requested file, your IP address, the date and time of access, the transferred data volume and the querying provider (access data), and documents the access.

This access data is analyzed exclusively for the purposes of ensuring fault-free operation of the site and to optimize our website. In accordance with Art. 6(1)(1)(f) of the General Data Protection Regulation (GDPR), this is carried out for the purposes of our overriding legitimate interest in ensuring our website is presented correctly as determined through a weighing of interests. All access data is erased seven days after the end of your site visit at the latest.

Hosting Services Provided by a Third Party Within the scope of processing on our behalf, a third party provides website hosting and presentation services for us. This is carried out for the purposes of our overriding legitimate interest in ensuring our website is presented correctly as determined through a weighing of interests. All data that is collected during use of this website or the forms provided in the online shop as described below is processed on this third-party provider’s servers. Processing only takes place on other servers within the scope defined in this privacy policy. This service provider is based in a country within the European Union or the European Economic Area.

This service provider is based in a country within the European Union or the European Economic Area.

2. Data Collection and Use for Contract Performance and When Opening a Customer Account

We collect personal data when you provide it to us voluntarily when placing an order, when contacting us (e.g., via the contact form or email), or when opening a customer account. Mandatory fields are labeled as such because, in these cases, we require the data for the purposes of contract performance or to process your inquiry or open your customer account and, if you do not provide such data, you will not be able to place the order and/or open an account, or send the inquiry. The data collected is specified in the relevant input forms. We use the data that you provide in accordance with Art. 6(1)(1)(b) GDPR for the purposes of contract performance and for processing your inquiries. Following performance of the contract or deletion of your customer account, your data will be restricted with respect to any further processing and erased once any retention periods under tax or commercial law have expired, unless you have expressly consented to the further use of your data or we reserve the right to further use of the data where this is permitted by law and we have informed you accordingly in this policy. You may delete your customer account at any time either by notifying us via the contact details provided below or by using the relevant function in the customer account.

3. Data Transfer

For the purposes of contract performance in accordance with Art. 6(1)(1)(b) GDPR, we will pass on your data to the shipping company commissioned to carry out the delivery where this is required in order to deliver the ordered goods. Depending on the payment service provider that you select during the order process, in order to process the payment, we will pass on the payment details collected for this purpose to the credit institution commissioned to handle the payment and, where applicable, to the payment service provider we have commissioned or the selected payment service. The selected payment service providers may also collect this data themselves if you create an account with them. In this case, you will need to log into your account with the payment service provider using your login details during the order process. The privacy policy of the relevant payment service provider applies in this respect.

4. Email Newsletter

4. Email Newsletter If you subscribe to our newsletter, we will use the data required for this purpose or specifically provided by you in order to regularly send you our email newsletter based on your consent in accordance with Art. 6(1)(1)(a) GDPR.

You may unsubscribe from the newsletter at any time either by notifying us via the contact details provided below or by using the link provided for this purpose in the newsletter. When you unsubscribe, we will erase your email address unless you have given your express consent to the further use of your data or we reserve the right to further use of the data where this is permitted by law and we have informed you accordingly in this policy.

The newsletter is sent by a service provider, to whom we provide your email address for this purpose, within the scope of processing on our behalf.

This service provider is based in a country within the European Union or the European Economic Area.

5. Cookies and Web Analytics

In order to make visits to our website more attractive and enable the use of certain functions, to display appropriate products, or for market research purposes, we use cookies on various pages. This is carried out for the purposes of our overriding legitimate interest in ensuring the optimal presentation of our website as determined through a weighing of interests in accordance with Art. 6(1)(1)(f) GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies that we use are deleted when your browser session ends, i.e. when you close your browser (session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time that you visit our website (persistent cookies). You can view the storage duration in the overview in the cookie settings in your web browser. You can configure your browser so that you are informed about the setting of cookies and can decide whether to accept them on an individual basis or prevent your browser from accepting cookies in specific cases or generally. The cookie settings are different in each browser. This is explained in the help menu of each browser, which tells you how you can change your cookie settings. You can find this information for the relevant browsers at the following links: Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies Safari™: https://support.apple.com/kb/ph21411?locale=en_US Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Opera™ :http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, this may restrict the functionality of our website.

Use of Google (Universal) Analytics for Web Analytics This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for the purposes of website analysis. This is carried out for the purposes of our overriding legitimate interest in ensuring the optimal presentation of our website as determined through a weighing of interests in accordance with Art. 6(1)(1)(f) GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information collected automatically about your use of this website is usually sent to a Google server in the USA and stored there. Since IP anonymization is activated on this website, your IP address will be truncated within Member States of the European Union or other Contracting Parties to the Agreement on the European Economic Area before being sent. The full IP address will only be transferred to a Google server in the USA and truncated there in exceptional cases. The anonymized IP address transmitted by your browser in the context of Google Analytics will not generally be combined with other data from Google. When the purpose ceases to apply and when we stop using Google Analytics, the data collected in this context will be erased.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent the data generated by the cookie relating to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from collecting data on this website in the future. Doing so places an opt-out cookie on your end device. If you delete your cookies, you will need to click on the link again.

Youtube

Our website uses plugins from the Google-operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages featuring a YouTube plugin, a connection is established with the YouTube servers. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to link your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data is available in the YouTube privacy policy at https://policies.google.com/privacy.

Super Socializer

Our website saves the cookie heateorSsBrowserMsg in your browser to track which visitors have seen the popup notification and which haven’t. This cookie isn’t related to your personal data or your IP address.

Social Login

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.

6. Contact Information and Your Rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to obtain information about your personal data being processed by us within the scope defined therein;
  • in accordance with Art. 16 GDPR, the right to obtain, without delay, the rectification of inaccurate personal data concerning you that we store or the completion of personal data concerning you that we store;
  • in accordance with Art. 17 GDPR, the right to obtain the erasure of your personal data that we store, provided that further processing is not required;
    • to exercise the right of freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest or
    • to establish, exercise, or defend legal claims;
  • in accordance with Art. 18 GDPR, the right to obtain the restriction of the processing of your personal data, where
    • you contest the accuracy of the data;
    • the processing is unlawful, but you oppose the erasure of the personal data;
    • we no longer require the data, but you need it to establish, exercise, or defend legal claims or
    • you have objected to the processing in accordance with Art. 21 GDPR
in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to obtain the transmission of this data to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. To do this, you can generally contact the supervisory authority for your habitual residence or place of work or for our place of business.

If you have any questions about the collection, processing, or use of your personal data, have any requests for information or the rectification, blocking, or erasure of data or wish to withdraw consent that you have given or object to specific data use, please contact us directly via the contact details in our legal notice.

******************************************************************** Right to Object Where we process personal data as described above for the purposes of our overriding legitimate interests as determined through a weighing of interests, you may object to this processing with future effect. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only on grounds relating to your particular situation.

Once you have exercised your right to object, we will stop processing your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is carried out for the purposes of establishing, exercising, or defending legal claims.

This does not apply where the processing is carried out for direct marketing purposes. In this case, we will stop processing your personal data for this purpose. ********************************************************************

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